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Claims Management

Helping you manage and reduce the cost of claims as they occur.

Your claims management experts.

We help you manage each work-related claim as they occur, so you can minimize OSHA recordables and get employees back to work sooner.
Workers’ Compensation Claims Management
Auto Liability
General Liability
Property Liability

Keystone provides full-service claims consulting. We work proactively with you and your insurance carrier to ensure that your claims are handled fairly, professionally and efficiently.

Here's the Solution

Keystone’s risk management team will manage all aspects of your clients claim from inception to closure. All accidents, regardless of status or severity, are reported directly to ECRM by the client, which then begins the claim management process.

Let us help you with:
  • Establishing a customized workers’ comp medical panel (in allowable states).
  • Preparing personalized claims reporting.
  • Providing state required postings and employee forms.
  • Prompt reporting of claims to the carrier.
  • Scheduling all follow-up medical appointments with qualified workers’ comp. Providers.
  • Monitoring medical care to ensure employees are attending appointments and following proper protocols.
  • Tracking medical utilization to minimize over utilization.
  • Designing or enhancing return-to-work programs.
  • Coordinating communications on litigated claims with counsel and client.
  • Assisting in liability investigation.
  • Directing subrogation and/or claims pursuit against at-fault carrier.
  • Tracking appropriateness of reserve adjustments.
  • Ensuring that property/vehicles are given proper valuations.

Let’s discuss claims management.

One of our consultants will reach out to you to review your information and discuss the claims management services we offer. There’s no obligation, just good-old-fashioned advice.
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Keystone offers comprehensive claims management services with offices in Pennsylvania, Georgia, Ohio, Tennessee, Illinois and North Carolina.